Return Policy

Thank you for shopping with [Your Company Name]! We want you to be completely satisfied with your purchase. If you are not happy with your order, we’re here to help.

Returns

You may return most items within [X days] of receiving your order for a full refund or exchange.
Items must be unused, in their original packaging, and in the same condition that you received them.
Proof of purchase (such as your order number or receipt) is required for all returns.

Non-Returnable Items

The following items are non-returnable:

Gift cards
Downloadable software or digital products
Final sale or clearance items
Perishable goods or personalized/custom products (unless defective)

Return Process

To initiate a return:

Contact us at [your@email.com] with your order number and reason for return.
We’ll provide return instructions and a shipping label if applicable.
Once we receive your return, we’ll inspect the item(s) and process your refund or exchange within [X] business days.

Shipping Costs

Return shipping costs are the responsibility of the customer unless the item was defective or incorrect.
Original shipping fees (if any) are non-refundable.

Damaged or Incorrect Items

If you received a damaged or incorrect item, please contact us within [X days] of delivery. We’ll make it right as quickly as possible.

Contact Us

If you have any questions about our return policy, feel free to reach out:

Email: [your@email.com]
Phone: [Your Phone Number]
Address: HUYONG LIMITED
RM 1013 10/F GENPLAS IND BLDG
56 HOI YUEN RD KWUN TONG
HONG KONG